DELIVERY/SHIPPING POLICY

DELIVERY/SHIPPING POLICY

AUSTRALIA

We ship express!

Orders are shipped from our Melbourne Distribution Centre.

We offer complimentary express shipping on all orders of over $79+.

An express shipping flat rate of $10 AUD applies for purchases under $79.

We recommend selecting our Post Office Drop for $5, to ensure this is delivered safely with a signature required or collection at your local Post Office.Your BNKR order will be dispatched same business day if ordered before 2pm AEST. If placed over a weekend or public holiday, please allow 24 business hours for this to be dispatched. Due to our quick order processing times; we are unable to cancel or change the details in your order, once it has been placed.Once your order has been dispatched; we will send you email updates about its progress, so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.

Shipping to metropolitan areas generally is delivered next business day, however we ask customers to allow up to 3 business days. The estimated delivery time for rural or remote areas is 3-5 business days.Please note that there may be delays to these estimated shipping times during busy periods and holidays. The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied and shipping costs are non-refundable. BNKR is not liable for any damages or losses for orders delivered under Authority To Leave.
 

NEW ZEALAND

Please note unfortunately there are delays for New Zealand orders due to COVID-19. Sorry for any inconveniences caused! For further information please reach out to support@bnkr-store.com.

Orders are shipped from our Melbourne Distribution Centre.

We offer complimentary express shipping on all orders of over $79+.

An express shipping flat rate of $10 AUD applies for purchases under $79.

 

Your BNKR order will be dispatched same business day if ordered before 2pm AEST. If placed over a weekend or public holiday, please allow 24 business hours for this to be dispatched. Due to our quick order processing times; we are unable to cancel or change the details in your order, once it has been placed.

 

Once your order has been dispatched; we will send you email updates about its progress, so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.

Expected delivery time for orders to New Zealand is 2-5 business days depending on location.

 

Please note our RRP's are inclusive of 10% GST so all New Zealand orders will be charged 15% at checkout. By placing an order with BNKR, you are responsible for: any applicable original shipping charges, all applicable customs and duty import fees, and the cost of return shipping back to BNKR. This also applies to any shipments that are refused by you at delivery. There may be delays to these estimated shipping times during busy periods and holidays. The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied and shipping costs are non-refundable. Orders shipped to NZ do not have an Authority To Leave option, so all orders will require a signature on delivery.

REST OF WORLD ORDERS

*Due to COVID-19, further delays are expected due to the impacts of restrictions. We thank you for your patience & understanding. 

International orders placed via the AU website incur a flat shipping cost of AUD$30.

 

Your BNKR order will be dispatched same business day if ordered before 2pm AEST. If placed over a weekend or public holiday, please allow 24 business hours for this to be dispatched. Due to our quick order processing times; we are unable to cancel or change the details in your order, once it has been placed.

 

Once your order has been dispatched; we will send you email updates about its progress, so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.

Expected delivery time is 2-5 business days depending on location.

 

Please note by placing an order with BNKR, you are responsible for: any applicable original shipping charges, all applicable customs and duty import fees, and the cost of return shipping back to BNKR. This also applies to any shipments that are refused by you at delivery. There may be delays to these estimated shipping times during busy periods and holidays. The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied and shipping costs are non-refundable. BNKR is not liable for any parcels that are damaged or lost upon delivery.

Any questions? Please do not hesitate to contact our BNKR Customer Care team at support@bnkr-store.com.